Delivery terms & conditions

We would advise that you order your goods well ahead of starting your project and that you avoid starting your work or hiring professional tradesmen before your delivery. In the rare event that there is a delay or a problem with your delivery, due to unforeseen circumstances, like lost palettes in transit, access issues and obstructions road closures vehicle breakdowns etc

We are not under any liability for these unforeseen circumstances within the estimated timescales. For this reason, we are unable to offer any compensation for any of the above.

Any delivery attempt that is made and is unable to safely unload due to the above with face redelivery charges, these charges come as standard by third party couriers so we ask you ensure the above is suitable for your delivery before placing an order. For any further information please call our helpful team on 01235 642700 and press option 3 for deliveries and our dedicated team will offer further advice.